Inside Workshop
Journal
Learn
Connect

Online Orders

We’re very happy to now be able to share our coffee, brewers, grinders and coffee subscriptions with customers around the world via our online store. Just a few things to be aware of;

  • All our coffee is roasted and dispatched from our Vyner Street roastery in Bethnal Green, packaged in 250g foil-lined, valved bags.

  • To preserve quality we only sell whole bean coffee, but do heartily recommend the small but perfectly formed electric Wilfa Grinder or the manual and travel friendly Porlex Hand Grinder.

  • We pack and ship all Subscription Orders on Tuesdays and all other online orders every Thursday; this includes Hardware and Merchandise orders.

  • For inclusion on our production schedule, we need your order by 7:00am Thursday. Orders up to this point will be processed and shipped that week, while any orders received after this time will automatically roll over to the next roast day.

     

Shipping & Handling

All our coffee is shipped using Royal Mail up to 2kg and FedEx for orders 2kg+. Whilst most deliveries should arrive in two to three working days for UK orders, and five to ten working days for Europe and the Rest of the World, Royal Mail and FedEx require us to allow up to 28 days for delivery.

  • For UK orders, if you have not received your parcel within 14 days of the dispatch date, please contact us so we can address and rectify the situation.

  • For all overseas orders, if your parcel does not arrive within 21 days of the dispatch date we will resend the order via a tracked service. The extra shipping charge will be at the expense of the customer.
  • If your order is more than 20kg in total in the UK, 4kg for Europe or 2kg for the Rest of the World please get in touch so we can quote costs before shipping.
  • Please ensure that your address is accurate when ordering as we cannot be held responsible for shipping errors caused by incorrect information.
  • Shipping costs are calculated by gross weight of each product, inclusive of packaging, at the following rates for each zone:

     

    United Kingdom

    Royal Mail First Class

    • 0.01kg - 0.30kg: £2.00
    • 0.301kg - 1.00kg: £3.00
    • 1.001kg - 2.00kg: £4.00

    FedEx Next Day Delivery

    Europe

    Royal Mail Standard International

    • 0.01kg - 0.50kg: £6.00
    • 0.501kg - 1.00kg: £8.50
    • 1.001kg - 1.25kg: £9.75
    • 1.251kg - 1.50kg: £11.00
    • 1.501kg - 1.75kg: £12.50
    • 1.751kg - 2.00kg: £13.50

    FedEx Standard Delivery

    Rest of the World

    Royal Mail Standard International

    • 0.01kg - 0.50kg: £8.25
    • 0.501kg - 1.00kg: £14.50
    • 1.001kg - 1.25kg: £16.00
    • 1.251kg - 1.50kg: £18.50
    • 1.501kg - 1.75kg: £21.25
    • 1.751kg - 2.00kg: £24.00

    FedEx Standard Delivery